{"id":7718,"date":"2025-05-21T02:15:42","date_gmt":"2025-05-21T00:15:42","guid":{"rendered":"https:\/\/pro-newsletter.cloud.intranet.one.be\/?page_id=7718"},"modified":"2025-09-09T09:03:35","modified_gmt":"2025-09-09T07:03:35","slug":"securite-et-assistance","status":"publish","type":"page","link":"https:\/\/pro.one.be\/news\/?page_id=7718","title":{"rendered":"S\u00e9curit\u00e9 et assistance"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7718\" class=\"elementor elementor-7718\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0e16e64 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0e16e64\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a84b2d\" data-id=\"3a84b2d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1568aef elementor-widget elementor-widget-button\" data-id=\"1568aef\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/pro.one.be\/news\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-left\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Accueil<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1639e2c elementor-widget elementor-widget-heading\" data-id=\"1639e2c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\udd10 S\u00e9curit\u00e9 et assistance\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ff2241f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ff2241f\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2cfdf58\" data-id=\"2cfdf58\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a4456c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5a4456c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vos donn\u00e9es, celles des enfants et des familles sont pr\u00e9cieuses.<br data-start=\"2894\" data-end=\"2897\" \/>Dans cette section, vous d\u00e9couvrirez les <strong data-start=\"2938\" data-end=\"2977\">bons r\u00e9flexes de s\u00e9curit\u00e9 num\u00e9rique<\/strong> \u00e0 adopter au quotidien, ainsi que les <strong data-start=\"3016\" data-end=\"3035\">contacts utiles<\/strong> en cas de probl\u00e8me. Le Helpdesk est l\u00e0 pour vous, on vous explique comment le contacter efficacement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-603487d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"603487d\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-252dc55\" data-id=\"252dc55\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b9147d elementor-widget elementor-widget-heading\" data-id=\"5b9147d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Guides pratiques<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-96cc802 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"96cc802\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-3c1e1b7\" data-id=\"3c1e1b7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-edd9a6e elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"edd9a6e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"http:\/\/pro-newsletter.one.be\/wp-content\/uploads\/2025\/09\/Fiche-thematique-Proteger-ses-donnees-personnelles-RGPD-.pdf\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"508\" height=\"769\" src=\"https:\/\/pro.one.be\/news\/wp-content\/uploads\/2025\/09\/Capture-decran-2025-09-09-074247.png\" class=\"elementor-animation-grow attachment-medium_large size-medium_large wp-image-8520\" alt=\"\" srcset=\"https:\/\/pro.one.be\/news\/wp-content\/uploads\/2025\/09\/Capture-decran-2025-09-09-074247.png 508w, https:\/\/pro.one.be\/news\/wp-content\/uploads\/2025\/09\/Capture-decran-2025-09-09-074247-198x300.png 198w\" sizes=\"(max-width: 508px) 100vw, 508px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-838e1e9\" data-id=\"838e1e9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c3edff1 elementor-widget elementor-widget-spacer\" data-id=\"c3edff1\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dc7f59 elementor-widget elementor-widget-heading\" data-id=\"1dc7f59\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Prot\u00e9ger ses donn\u00e9es personnelles (RGPD)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f650048 elementor-widget__width-initial elementor-widget elementor-widget-raven-post-meta\" data-id=\"f650048\" data-element_type=\"widget\" data-widget_type=\"raven-post-meta.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"raven-icon-list-items raven-post-meta\">\r\n\t\t\t\t\t<li class=\"raven-icon-list-item elementor-repeater-item-7740d2a\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"raven-icon-list-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-portrait\"><\/i>\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"raven-icon-list-text raven-post-meta-item raven-post-meta-item-type-custom\">\r\n\t\t\t\t\t\t\t\t\t\tAcc. Petite Enfance - Acc. Temps Libre -  SAE - SAEMD - SOS Enfants - PSE - SASPE\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t<li class=\"raven-icon-list-item elementor-repeater-item-2698077\" itemprop=\"datePublished\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/pro.one.be\/news\/?m=20250521\">\r\n\t\t\t\t\t\t\t\t\t\t<span class=\"raven-icon-list-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar\"><\/i>\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"raven-icon-list-text raven-post-meta-item raven-post-meta-item-type-date\">\r\n\t\t\t\t\t\t\t\t\t\t2025\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/li>\r\n\t\t\t\t<li class=\"raven-icon-list-item elementor-repeater-item-dce495a\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"raven-icon-list-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-info-circle\"><\/i>\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"raven-icon-list-text raven-post-meta-item raven-post-meta-item-type-custom\">\r\n\t\t\t\t\t\t\t\t\t\tRGPD\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t<\/ul>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-780e7c6 elementor-widget elementor-widget-spacer\" data-id=\"780e7c6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fd5d2f elementor-widget elementor-widget-jet-download-button\" data-id=\"5fd5d2f\" data-element_type=\"widget\" data-widget_type=\"jet-download-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-download-button jet-elements\"><a class=\"elementor-button elementor-size-md jet-download jet-download-icon-position-left\" data-e-disable-page-transition=\"true\" href=\"https:\/\/pro.one.be\/news\/?jet_download=fe0045b85d3ee89ebdb3ecf3f1364f935b962740\" ><span class=\"jet-download__icon jet-download-icon-left jet-elements-icon\"><i aria-hidden=\"true\" class=\"far fa-arrow-alt-circle-down\"><\/i><\/span><span class=\"jet-download__text\"><span class=\"jet-download__label\">T\u00e9l\u00e9charger<\/span><span class=\"jet-download__file-name\"><\/span><small class=\"jet-download__sub-label\"><\/small><\/span><\/a>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-5147687\" data-id=\"5147687\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a9194e elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"7a9194e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"499\" height=\"725\" src=\"https:\/\/pro.one.be\/news\/wp-content\/uploads\/2025\/09\/Capture-decran-2025-09-09-090200.png\" class=\"elementor-animation-grow attachment-medium_large size-medium_large wp-image-8557\" alt=\"\" srcset=\"https:\/\/pro.one.be\/news\/wp-content\/uploads\/2025\/09\/Capture-decran-2025-09-09-090200.png 499w, https:\/\/pro.one.be\/news\/wp-content\/uploads\/2025\/09\/Capture-decran-2025-09-09-090200-206x300.png 206w\" sizes=\"(max-width: 499px) 100vw, 499px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-99cb61c\" data-id=\"99cb61c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a2d121 elementor-widget elementor-widget-spacer\" data-id=\"3a2d121\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb79e8d elementor-widget elementor-widget-heading\" data-id=\"cb79e8d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Signaler un probl\u00e8me technique sur Pro.ONE<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b20df3 elementor-widget__width-initial elementor-widget elementor-widget-raven-post-meta\" data-id=\"6b20df3\" data-element_type=\"widget\" data-widget_type=\"raven-post-meta.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"raven-icon-list-items raven-post-meta\">\r\n\t\t\t\t\t<li class=\"raven-icon-list-item elementor-repeater-item-7740d2a\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"raven-icon-list-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-portrait\"><\/i>\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"raven-icon-list-text raven-post-meta-item raven-post-meta-item-type-custom\">\r\n\t\t\t\t\t\t\t\t\t\tAcc. Petite Enfance - Acc. Temps Libre -  SAE - SAEMD - SOS Enfants - PSE - SASPE\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t<li class=\"raven-icon-list-item elementor-repeater-item-2698077\" itemprop=\"datePublished\">\r\n\t\t\t\t\t\t<a href=\"https:\/\/pro.one.be\/news\/?m=20250521\">\r\n\t\t\t\t\t\t\t\t\t\t<span class=\"raven-icon-list-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar\"><\/i>\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"raven-icon-list-text raven-post-meta-item raven-post-meta-item-type-date\">\r\n\t\t\t\t\t\t\t\t\t\t2025\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/li>\r\n\t\t\t\t<li class=\"raven-icon-list-item elementor-repeater-item-dce495a\">\r\n\t\t\t\t\t\t\t\t\t<span class=\"raven-icon-list-icon\">\r\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-info-circle\"><\/i>\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"raven-icon-list-text raven-post-meta-item raven-post-meta-item-type-custom\">\r\n\t\t\t\t\t\t\t\t\t\tAssistance\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t<\/ul>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00f59f4 elementor-widget elementor-widget-spacer\" data-id=\"00f59f4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cdf044 elementor-widget elementor-widget-jet-download-button\" data-id=\"4cdf044\" data-element_type=\"widget\" data-widget_type=\"jet-download-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-download-button jet-elements\"><a class=\"elementor-button elementor-size-md jet-download jet-download-icon-position-left\" data-e-disable-page-transition=\"true\" href=\"https:\/\/pro.one.be\/news\/?jet_download=49f809120485d34102e9f6ff90825621230ab879\" ><span class=\"jet-download__icon jet-download-icon-left jet-elements-icon\"><i aria-hidden=\"true\" class=\"far fa-arrow-alt-circle-down\"><\/i><\/span><span class=\"jet-download__text\"><span class=\"jet-download__label\">T\u00e9l\u00e9charger<\/span><span class=\"jet-download__file-name\"><\/span><small class=\"jet-download__sub-label\"><\/small><\/span><\/a>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-af56fb6 elementor-widget elementor-widget-spacer\" data-id=\"af56fb6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1d146e elementor-widget elementor-widget-heading\" data-id=\"d1d146e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Articles<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9698f77 elementor-widget elementor-widget-text-editor\" data-id=\"9698f77\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&nbsp;Les articles publi\u00e9s sur le m\u00eame th\u00e8me.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-842ba1b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"842ba1b\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8ca6e0a\" data-id=\"8ca6e0a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e93cbda raven-button-align-center elementor-widget elementor-widget-raven-posts\" data-id=\"e93cbda\" data-element_type=\"widget\" data-settings=\"{&quot;classic_show_pagination&quot;:&quot;yes&quot;,&quot;classic_pagination_type&quot;:&quot;load_more&quot;,&quot;_skin&quot;:&quot;classic&quot;,&quot;classic_layout&quot;:&quot;grid&quot;,&quot;classic_columns&quot;:&quot;3&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;query_posts_per_page&quot;:6,&quot;query_offset&quot;:0}\" data-widget_type=\"raven-posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"raven-posts raven-grid raven-grid-3 raven-grid-mobile-1 raven-grid-tablet-2\" data-post-id=\"7718\" data-archive-query=\"\" data-lang=\"\">\r\n\t\t\t\t<div class=\"raven-grid-item raven-post-item post-6618 post type-post status-publish format-standard hentry category-aei category-creches-sae\">\r\n\t\t\t<div class=\"raven-post elementor-animation-grow\">\r\n\t\t\t\t\t\t\t\t<div class=\"raven-post-content\">\r\n\t\t\t\t\t\t\t<div class=\"raven-post-meta\"><a class=\"raven-post-meta-item raven-post-date\" href=\"https:\/\/pro.one.be\/news\/?m=202503\" rel=\"bookmark\">mars 2025<\/a>\n<span class=\"raven-post-meta-item raven-post-categories\"><a href=\"https:\/\/pro.one.be\/news\/?cat=82\" rel=\"tag\">Acc.d'Enfants Ind\u00e9pendant\u00b7e<\/a>, <a href=\"https:\/\/pro.one.be\/news\/?cat=1\" rel=\"tag\">Cr\u00e8ches &amp; SAE<\/a><\/span><\/div>\r\n\t\t<h3 class=\"raven-post-title\"><a class=\"raven-post-title-link\" href=\"https:\/\/pro.one.be\/news\/?p=6618\">R\u00e9trospective Helpdesk 2024<\/a><\/h3><div class=\"raven-post-excerpt\">L\u2019\u00e9quipe du helpdesk de Pro.ONE a recens\u00e9 3.688 demandes d&rsquo;accompagnement (par mail et par t\u00e9l\u00e9phone) pour l\u2019ann\u00e9e 2024. Ces \u00e9changes nourrissent nos r\u00e9flexions autour de l&rsquo;am\u00e9lioration de nos outils num\u00e9riques<\/div>\t\t<div class=\"raven-post-read-more\">\r\n\t\t\t<a class=\"raven-post-button\" href=\"https:\/\/pro.one.be\/news\/?p=6618\"><span class=\"raven-post-button-text\">En savoir +<\/span><\/a>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<div class=\"raven-grid-item raven-post-item post-2623 post type-post status-publish format-standard hentry category-creches-sae\">\r\n\t\t\t<div class=\"raven-post elementor-animation-grow\">\r\n\t\t\t\t\t\t\t\t<div class=\"raven-post-content\">\r\n\t\t\t\t\t\t\t<div class=\"raven-post-meta\"><a class=\"raven-post-meta-item raven-post-date\" href=\"https:\/\/pro.one.be\/news\/?m=202304\" rel=\"bookmark\">avril 2023<\/a>\n<span class=\"raven-post-meta-item raven-post-categories\"><a href=\"https:\/\/pro.one.be\/news\/?cat=1\" rel=\"tag\">Cr\u00e8ches &amp; SAE<\/a><\/span><\/div>\r\n\t\t<h3 class=\"raven-post-title\"><a class=\"raven-post-title-link\" href=\"https:\/\/pro.one.be\/news\/?p=2623\">Un helpdesk pour vous aider<\/a><\/h3><div class=\"raven-post-excerpt\">Les missions cl\u00e9s du helpdesk Le helpdesk est un service essentiel pour les utilisateurs de portails en ligne (PRO ONE et MY ONE). Le r\u00f4le principal du helpdesk est de<\/div>\t\t<div class=\"raven-post-read-more\">\r\n\t\t\t<a class=\"raven-post-button\" href=\"https:\/\/pro.one.be\/news\/?p=2623\"><span class=\"raven-post-button-text\">En savoir +<\/span><\/a>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-db10df3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"db10df3\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f72ee6e\" data-id=\"f72ee6e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fbf217d\" data-id=\"fbf217d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Accueil \ud83d\udd10 S\u00e9curit\u00e9 et assistance Vos donn\u00e9es, celles des enfants et des familles sont pr\u00e9cieuses.Dans cette section, vous d\u00e9couvrirez les bons r\u00e9flexes de s\u00e9curit\u00e9 num\u00e9rique \u00e0 adopter au quotidien, ainsi que les contacts utiles en cas de probl\u00e8me. Le Helpdesk est l\u00e0 pour vous, on vous explique comment le contacter efficacement. Guides pratiques Prot\u00e9ger ses [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7718","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>S\u00e9curit\u00e9 et assistance - PRO.DIG.E<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pro.one.be\/news\/?page_id=7718\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"S\u00e9curit\u00e9 et assistance - PRO.DIG.E\" \/>\n<meta property=\"og:description\" content=\"Accueil \ud83d\udd10 S\u00e9curit\u00e9 et assistance Vos donn\u00e9es, celles des enfants et des familles sont pr\u00e9cieuses.Dans cette section, vous d\u00e9couvrirez les bons r\u00e9flexes de s\u00e9curit\u00e9 num\u00e9rique \u00e0 adopter au quotidien, ainsi que les contacts utiles en cas de probl\u00e8me. 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