{"id":9085,"date":"2025-12-05T15:32:54","date_gmt":"2025-12-05T14:32:54","guid":{"rendered":"https:\/\/pro-newsletter.cloud.intranet.one.be\/?p=9085"},"modified":"2025-12-05T15:32:54","modified_gmt":"2025-12-05T14:32:54","slug":"linfobesite-numerique-trop-dinformations-trop-vite-comment-sen-sortir","status":"publish","type":"post","link":"https:\/\/pro.one.be\/news\/?p=9085","title":{"rendered":"L\u2019infob\u00e9sit\u00e9 num\u00e9rique : trop d\u2019informations, trop vite\u2026 comment s\u2019en sortir ?"},"content":{"rendered":"\t\t
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L\u2019infob\u00e9sit\u00e9 d\u00e9signe une situation o\u00f9 l\u2019on re\u00e7oit plus d\u2019informations que notre cerveau ne peut en g\u00e9rer<\/b>. Ce n\u2019est pas seulement une question de quantit\u00e9 : elle se manifeste aussi par la dispersion des informations, la rapidit\u00e9 avec laquelle elles arrivent, la fragmentation des messages et le manque de clart\u00e9 qui les accompagne souvent.\u00a0<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Dans le travail quotidien \u00e0 l\u2019ONE, l\u2019infob\u00e9sit\u00e9 peut venir de :<\/span> <\/span><\/h4>\n
    \n
  • Une bo\u00eete mail satur\u00e9e ;<\/span> <\/span><\/li>\n<\/ul>\n
      \n
    • Trop de notifications Teams ;<\/span><\/li>\n<\/ul>\n
        \n
      • Plusieurs sources d\u2019information (one.be, Pro.ONE, My.ONE, SharePoint\u2026) ;<\/span><\/li>\n<\/ul>\n
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        • Des fichiers multipli\u00e9s en plusieurs versions ;<\/span><\/li>\n<\/ul>\n
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          • Des demandes urgentes noy\u00e9es dans le flux ;<\/span><\/li>\n<\/ul>\n
              \n
            • Des groupes Teams ou mails trop nombreux.<\/span> <\/span><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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              R\u00e9sultats ?<\/h4>

              l\u2019infob\u00e9sit\u00e9 entra\u00eene une baisse de concentration, une impression constante de courir apr\u00e8s l\u2019information, un risque accru d\u2019erreur ou d\u2019oubli, une fatigue mentale plus rapide et une perte de temps consid\u00e9rable dans des recherches inutiles.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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              Comment et pourquoi \u00e7a nous touche \u00e0 l\u2019ONE ?\u00a0<\/h4>

              Parce que notre travail repose sur une forte collaboration entre cellules, des \u00e9changes constants avec le terrain (milieux d\u2019accueil, AEI, APE, ATL\u2026), l\u2019utilisation simultan\u00e9e de multiples outils num\u00e9riques et des changements r\u00e9guliers dans les proc\u00e9dures et les r\u00e9glementations. Autrement dit, l\u2019information est riche, nombreuse et en constante \u00e9volution\u2026 et sans m\u00e9thode pour la g\u00e9rer, elle peut rapidement devenir un poids.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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              Comment \u00e9viter l\u2019infob\u00e9sit\u00e9 ? Focus sur deux gestes simples mais puissants\u00a0<\/h4>

              Il existe plusieurs mani\u00e8res de limiter l\u2019infob\u00e9sit\u00e9 num\u00e9rique : trier ses sources, r\u00e9duire les notifications, \u00e9viter les doublons de documents, organiser Teams, etc. Mais dans cet article, nous voulons mettre l\u2019accent sur deux gestes essentiels, accessibles \u00e0 tous et qui ont un impact imm\u00e9diat sur notre quotidien de travail :<\/span>\u00a0<\/span><\/p>

              1) Clarifier ses demandes ;<\/p>

              2) Bloquer du temps \u201csans interruption\u201d.<\/p>

              Ces deux pratiques, simples en apparence, transforment r\u00e9ellement la qualit\u00e9 de nos \u00e9changes\u2026 et notre charge mentale.<\/span>\u00a0<\/span><\/p>

              1) Clarifier ses demandes : moins de flou = moins de messages, moins de charge<\/span><\/b><\/p>

              Une grande partie de l\u2019infob\u00e9sit\u00e9 vient :<\/span>\u00a0<\/span><\/p>

              • Des mails peu pr\u00e9cis ;<\/span><\/li><\/ul>
                • D\u2019objets trop vagues ;<\/span><\/li><\/ul>
                  • Des messages incomplets ;<\/span><\/li><\/ul>
                    • Des demandes qui n\u00e9cessitent plusieurs allers-retours ;<\/span><\/li><\/ul>
                      • Des documents envoy\u00e9s sans contexte.<\/span>\u00a0<\/span><\/li><\/ul>

                        R\u00e9sultat<\/strong> : chacun passe du temps \u00e0 reformuler, chercher, comprendre, relancer\u2026 et l\u2019information se disperse.<\/span>\u00a0<\/span><\/p>

                        Clarifier ses demandes, c\u2019est :\u00a0<\/span><\/p>

                        • Indiquer clairement ce qui est attendu (\u201caction\u201d, \u201cvalidation\u201d, \u201cinformation\u201d, \u201cretour souhait\u00e9\u201d) ;<\/span><\/li><\/ul>
                          • Pr\u00e9ciser la date limite quand il y en a une ;<\/span><\/li><\/ul>
                            • Donner le contexte utile (m\u00eame en 2 phrases) ;<\/span><\/li><\/ul>
                              • Utiliser un objet explicite dans l\u2019e-mail ;<\/span><\/li><\/ul>
                                • Ajouter un document unique plut\u00f4t que plusieurs variantes.<\/span>\u00a0<\/span><\/li><\/ul>

                                  Chaque demande claire r\u00e9duit le volume d\u2019aller-retours\u2026 et donc la surcharge d\u2019informations pour vous, et pour vos coll\u00e8gues.<\/span>\u00a0<\/span><\/p>

                                  2) Bloquer du temps sans interruption : retrouver un espace de concentration<\/span><\/b><\/p>

                                  L\u2019infob\u00e9sit\u00e9 ne vient pas seulement de l\u2019information\u2026 mais aussi de la fragmentation. Entre les notifications, les appels Teams, les mails et les messages instantan\u00e9s, il devient difficile de rester concentr\u00e9 plus de quelques minutes.<\/span>\u00a0<\/span><\/p>

                                  Bloquer du temps sans interruption permet de :\u00a0<\/span><\/p>

                                  • Traiter les t\u00e2ches importantes plus sereinement ;<\/span><\/li><\/ul>
                                    • \u00c9viter la dispersion ;<\/span><\/li><\/ul>
                                      • R\u00e9duire le stress li\u00e9 au multit\u00e2che ;<\/span><\/li><\/ul>
                                        • Diminuer les erreurs ;<\/span><\/li><\/ul>
                                          • Avancer plus vite\u2026 m\u00eame en travaillant moins longtemps.<\/span>\u00a0<\/span><\/li><\/ul>

                                            Comment le mettre en pratique ?<\/span>\u00a0<\/span><\/p>

                                            • R\u00e9server 30 minutes dans son agenda (ex : \u201ctemps focus\u201d) ;<\/span><\/li><\/ul>
                                              • Mettre Teams en \u201cNe pas d\u00e9ranger\u201d ;<\/span><\/li><\/ul>
                                                • Fermer la bo\u00eete mail le temps de la t\u00e2che ;<\/span><\/li><\/ul>
                                                  • Pr\u00e9venir l\u2019\u00e9quipe si n\u00e9cessaire (ex : \u201cDisponible \u00e0 nouveau \u00e0 11h\u201d). Un petit bloc de concentration peut parfois faire gagner une heure.<\/span>\u00a0<\/span><\/li><\/ul>

                                                    Ces deux gestes simples ont un impact direct sur notre quotidien de travail : en clarifiant nos demandes et en pr\u00e9servant des moments sans interruption, nous r\u00e9duisons notre charge mentale, nous am\u00e9liorons notre efficacit\u00e9, et nous renfor\u00e7ons la qualit\u00e9 de notre collaboration au sein de l\u2019ONE.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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                                                    Quelques r\u00e9flexes collectifs pour \u00e9viter l\u2019infob\u00e9sit\u00e9 \u00e0 l\u2019ONE\u00a0<\/h4>

                                                    L\u2019infob\u00e9sit\u00e9 num\u00e9rique n\u2019est pas qu\u2019un probl\u00e8me individuel : c\u2019est un d\u00e9fi collectif.<\/span>\u00a0<\/span><\/p>

                                                    Quelques gestes utiles entre coll\u00e8gues :<\/span>\u00a0<\/span><\/p>

                                                    • \u00c9viter d\u2019envoyer un mail \u201c\u00e0 tout le monde\u201d ;<\/span><\/li><\/ul>
                                                      • Utiliser les @mentions (sur teams) avec parcimonie ;<\/span><\/li><\/ul>
                                                        • \u00c9viter de dupliquer des documents dans plusieurs \u00e9quipes ;<\/span><\/li><\/ul>
                                                          • Organiser un rangement commun dans SharePoint ;<\/span><\/li><\/ul>
                                                            • Privil\u00e9gier la discussion quand une boucle de 4 mails commence.<\/span>\u00a0<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                                                              L\u2019infob\u00e9sit\u00e9 d\u00e9signe une situation o\u00f9 l\u2019on re\u00e7oit plus d\u2019informations que notre cerveau ne peut en g\u00e9rer. Ce n\u2019est pas seulement une question de quantit\u00e9 : elle se manifeste aussi par la dispersion des informations, la rapidit\u00e9 avec laquelle elles arrivent, la fragmentation des messages et le manque de clart\u00e9 qui les accompagne souvent.\u00a0 Dans le […]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_canvas","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[93],"tags":[],"class_list":["post-9085","post","type-post","status-publish","format-standard","hentry","category-agents-one"],"acf":[],"yoast_head":"\nL\u2019infob\u00e9sit\u00e9 num\u00e9rique : trop d\u2019informations, trop vite\u2026 comment s\u2019en sortir ? - PRO.DIG.E<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pro-newsletter.cloud.intranet.one.be\/?p=9085\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L\u2019infob\u00e9sit\u00e9 num\u00e9rique : trop d\u2019informations, trop vite\u2026 comment s\u2019en sortir ? - PRO.DIG.E\" \/>\n<meta property=\"og:description\" content=\"L\u2019infob\u00e9sit\u00e9 d\u00e9signe une situation o\u00f9 l\u2019on re\u00e7oit plus d\u2019informations que notre cerveau ne peut en g\u00e9rer. 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